t6hyPrivacy Policy
This page describes what we collect when you use t6hy and how we keep that data protected. We understand that your personal information—your email, phone number, identity documents, and payment details—is sensitive. Our privacy commitment at t6hy is to handle your data transparently, store it securely, and use it only for the purposes you authorise.
We at t6hy operate in multiple jurisdictions where local data-protection laws apply. Our policy here sets out our standard practice across all regions. If you access t6hy from a specific location, you may have additional rights under that jurisdiction's law. We encourage you to review both this policy and any jurisdiction-specific notices we provide in your account or via email.
Our privacy commitments cover account registration, identity verification (KYC), payment processing, customer support, and legal compliance. We do not sell your data to third parties. We do share certain information with payment processors, identity-verification providers, and regulators when required by law.
What data we collect on t6hy
When you register an account on t6hy, we collect your email address, full name, and phone number. We use this information to create your account, send you transactional updates (deposit confirmations, withdrawal status, bonus credits), and allow you to log in securely.
When you deposit or withdraw on t6hy, we collect payment details. For wallet-based payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we receive transaction IDs and routing information from the payment provider. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we record the account holder name and bank reference number. We do not store full card numbers or bank account numbers on our servers; payment processors handle that data directly.
To verify your identity (KYC) on t6hy, we ask you to upload a photo of your government-issued ID (KTP, passport, or driver's license) and a selfie holding that ID. We use this data to confirm you are who you claim to be and to comply with anti-money-laundering regulations. Once KYC is complete, we retain the documents for the duration of your account and for a period after account closure as required by law.
How we use your data on t6hy
Your email and phone number on t6hy are used to send you promotional communications (bonus offers, weekly cashback notifications, tier-progression updates). You can unsubscribe from non-essential emails at any time via the preferences link in every message. Transactional emails (deposit receipts, withdrawal confirmations, account alerts) will continue regardless of your preference setting, as we must send these for account security and legal reasons.
We use your account activity data (wagers, deposits, withdrawals, game history) to calculate your weekly cashback, determine your VIP tier, and detect fraudulent patterns. This data helps us offer you appropriate bonuses and protect your account from unauthorised access.
When you contact our support team via live chat, email, or in-app message, we record that communication. We use your support history to resolve issues faster and to improve our service. Our support team is distributed and may be located outside your country; however, all team members are bound by confidentiality agreements.
- KYC documents
- Retained for account duration plus a retention period required by financial regulations in your jurisdiction.
- Transaction records
- Kept for account history and compliance audits; retained for several years after account closure.
- Communication logs
- Stored to assist with future support requests and to resolve disputes fairly.
Third-party processors and data sharing on t6hy
We at t6hy engage third-party processors to run our platform and deliver our services. These include:
- Payment processors. mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank networks (online payment, e-wallet, mobile banking, local payment) receive your transaction data directly. We do not control how they use that data; their privacy policies apply.
- Identity-verification providers. We use external vendors to verify your ID documents. These vendors may store your documents temporarily to perform verification; they are contractually forbidden to use your data for any other purpose.
- Hosting and analytics. Our platform runs on cloud servers. Our hosting provider has access to account data in encrypted form and is contractually bound not to access or share that data.
- Legal compliance. We may disclose your data to regulators, law-enforcement agencies, or courts if required by law or court order. We will inform you of such disclosure when legally permitted to do so.
We do not sell your data to advertisers, marketers, or data brokers. We do not rent your email address or phone number to third parties. Our only data sharing is with processors necessary to operate t6hy and meet legal obligations.
Your rights and data subject requests on t6hy
Depending on your location, you may have the right to access, correct, or delete your personal data on t6hy. You may also have the right to request a copy of your data in a portable format or to withdraw your consent for certain processing activities.
To exercise these rights, contact our support team via the channels listed in our FAQ or Legal notice pages. We will respond to your request within a timeframe required by your jurisdiction's law, typically 30 days. If your request is complex, we may extend the deadline.
If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with your local data-protection authority. We welcome the opportunity to resolve your concern directly; please contact us first.
Cookies and tracking on t6hy
Our t6hy platform uses cookies to keep you logged in and to remember your preferences (language, theme, notification settings). These cookies are essential for account security and platform functionality. You can delete cookies from your browser at any time; this will log you out of t6hy and clear your stored preferences.
We use analytics cookies to measure how users interact with t6hy—which pages are visited most, how long sessions last, and where users click. This data helps us improve the platform's speed and usability. Analytics data is aggregated and anonymised; it does not identify individual users.
We do not use tracking pixels, retargeting cookies, or third-party advertising networks on t6hy. We do not build profiles of your browsing behaviour outside our platform.
Data security and storage on t6hy
We at t6hy encrypt all data in transit using industry-standard TLS/SSL protocols. Your passwords are hashed using strong cryptographic algorithms and are never stored in plain text. Sensitive data (KYC documents, payment details) is encrypted at rest on our servers.
Our servers may be located outside your country. If you access t6hy from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed and stored outside Indonesia. By using t6hy, you consent to this international data transfer. We maintain contractual safeguards with our data processors to ensure your data is protected to the same standard as if it were stored locally.
Our infrastructure includes regular security audits, intrusion detection, and backup systems. We maintain incident-response procedures in case of unauthorised access or data breach. If we discover a breach that compromises your personal data, we will notify you and relevant authorities as required by law.
Changes to our privacy policy on t6hy
We may update this privacy policy from time to time to reflect changes in our practice, technology, or legal requirements. We will notify you of material changes by email or by posting a prominent notice in your t6hy account. Your continued use of t6hy after such changes means you accept the updated policy.
Contact us about privacy on t6hy
If you have questions about our privacy practice on t6hy, how we collect or use your data, or if you wish to exercise your privacy rights, please reach out via:
- In-app live chat (available in multiple languages)
- Email to our support address (see FAQ page for contact details)
- Physical mail address (provided in your account's Help section)
We take all privacy inquiries seriously. Our support team will direct your request to the appropriate team member and respond within the timeframe required by your jurisdiction's law. Our commitment at t6hy is to be transparent about how we handle your data and to give you full visibility and control over your personal information.
Your access to and use of t6hy are subject to this privacy policy and our TermsOur services are available only where local law permits. You are responsible for verifying that your use of t6hy complies with the laws of your jurisdiction.